http://help.justhost.com en-us http://help.justhost.com ActiveKB NX brooke@justhost.com Fri, 20 Nov 2009 19:09:12 CST 20 http://help.justhost.com/questions/108/ http://help.justhost.com/questions/108/ All files and folders should be uploaded to the public_html directory.The public_html folder can be accessed either by FTP or via 'File Manager' under 'Site Management' in cPanel. To access your h ... Brooke Bryan Thu, 08 Oct 2009 18:21:26 GMT http://help.justhost.com/questions/98/ http://help.justhost.com/questions/98/ Spam Assassin is used to filter out incoming email on a server side basis. The feature can be activated or deactivated through cPanel under the 'Email Manager' menu.To activate Spam Assassin, cli ... Brooke Bryan Tue, 01 Sep 2009 20:21:58 GMT http://help.justhost.com/questions/110/ http://help.justhost.com/questions/110/ A parked domain points a new domain name to the same directory that your primary account points to.How to setup a parked domainIf you registered your domain with someone besides Just Host, make ... Brooke Bryan Fri, 07 Aug 2009 22:14:04 GMT http://help.justhost.com/questions/197/ http://help.justhost.com/questions/197/ JustHost uses two site builders SiteReptile and RVsiteBuilder.Both site builders are pretty easy to use and we reccommend that you follow the video tutorials for help.You can find both the SiteRep ... Brooke Bryan Fri, 07 Aug 2009 22:11:07 GMT http://help.justhost.com/questions/186/ http://help.justhost.com/questions/186/ You can order a Dedicated IP from your cPanel account at any point.Simply click on Dedicated IP in the Optional Account Addons section and click 'Add Extra'. A Dedicated IP costs $19.95 per year. Brooke Bryan Fri, 13 Feb 2009 13:18:03 GMT http://help.justhost.com/questions/122/ http://help.justhost.com/questions/122/ If you have forgotten or lost your username or password you can have your welcome email resent, which contains your cPanel and billing logins. To have your welcome email resent please go to: htt ... Brooke Bryan Wed, 11 Feb 2009 17:22:15 GMT http://help.justhost.com/questions/103/ http://help.justhost.com/questions/103/ You can add unlimited addon domains to your Just Host account. Firstly please ensure that the name servers are pointing to: ns1.pipedns.comns2.pipedns.comns3.pipedns.comThen login to your cPanel a ... Brooke Bryan Mon, 19 Jan 2009 17:27:06 GMT http://help.justhost.com/questions/190/ http://help.justhost.com/questions/190/ Yes we support Joomla! which is easy to install, simple to manage, and reliable. Joomla! is one of the most powerful Open Source Content Management Systems on the planet. It is used all over the w ... Brooke Bryan Wed, 20 Aug 2008 12:42:25 GMT http://help.justhost.com/questions/189/ http://help.justhost.com/questions/189/ Just Host's dedicated hosting plans allow any application to be installed including dolphin. It is not currently supported on Just Hosts shared hosting plans. Brooke Bryan Tue, 19 Aug 2008 12:10:41 GMT http://help.justhost.com/questions/117/ http://help.justhost.com/questions/117/ We restrict outgoing port access as a result of the shared hosting environment. In this environment every account on a server shares a single IP address. As a result some outgoing ports are blocke ... Brooke Bryan Mon, 18 Aug 2008 18:44:18 GMT http://help.justhost.com/questions/184/ http://help.justhost.com/questions/184/ If you have been using cPanel with your previous host then you need to create a full backup of your account on the old server, then transfer the backup file via FTP from the old server to your new ... Brooke Bryan Tue, 12 Aug 2008 12:18:56 GMT http://help.justhost.com/questions/144/ http://help.justhost.com/questions/144/ JustHost supports version 2.2.8 of Ruby on Rails. The web program can be found in you cPanel under 'Software/Service' as 'RubyGems'. Brooke Bryan Tue, 24 Jun 2008 17:47:25 GMT http://help.justhost.com/questions/97/ http://help.justhost.com/questions/97/ When you order an SSL we assign a static IP to your account. A static IP is required for securing the traffic between your website visitors and your website. The SSL encrypts the session between t ... Brooke Bryan Tue, 24 Jun 2008 17:02:12 GMT http://help.justhost.com/questions/113/ http://help.justhost.com/questions/113/ Yes you do receive a Site Seal when you purchase an SSL Certificate. Brooke Bryan Tue, 24 Jun 2008 14:18:54 GMT http://help.justhost.com/questions/145/ http://help.justhost.com/questions/145/ It is essential to keep a local copy of your website to protect it from any number of disasters. It is easy to backup your files, databases, email forwarders (aliases), and email filters in cPanel ... Brooke Bryan Tue, 24 Jun 2008 12:32:57 GMT http://help.justhost.com/questions/153/ http://help.justhost.com/questions/153/ It is important to have your own backup procedure in place to protect yourself from losing all your files. It is extremely easy to backup your site using cPanel and we strongly recommend that you ... Brooke Bryan Tue, 24 Jun 2008 12:32:40 GMT http://help.justhost.com/questions/120/ http://help.justhost.com/questions/120/ All of Just Host's shared hosting plans and include a free utility called Fantastico, which allows you to easily install and configure the most popular web applications available. The Fantastico l ... Brooke Bryan Mon, 23 Jun 2008 16:56:26 GMT http://help.justhost.com/questions/150/ http://help.justhost.com/questions/150/ If you login to you cPanel account at www.yourdomain.com/cpanel and select 'Fantastico' under 'Software/Services' you will find a selection of cP Addon Scripts such as blogs, content management an ... Brooke Bryan Mon, 23 Jun 2008 16:55:12 GMT http://help.justhost.com/questions/142/ http://help.justhost.com/questions/142/ The path to public html is: /home/your-cpanel-username/public_html Brooke Bryan Mon, 23 Jun 2008 14:16:46 GMT http://help.justhost.com/questions/123/ http://help.justhost.com/questions/123/ It is not recommended to change your permissions to 777 as other users on the server as well as anyone who may find a security hole in their scripts can write to there. Brooke Bryan Mon, 23 Jun 2008 14:13:23 GMT http://help.justhost.com/questions/152/ http://help.justhost.com/questions/152/ An auto responder can be setup in cPanel to respond to any incoming emails with a message specified by the user. Auto responders are very useful for people that are going away for a long period of ... Brooke Bryan Mon, 23 Jun 2008 14:07:59 GMT http://help.justhost.com/questions/99/ http://help.justhost.com/questions/99/ You can login to your webmail by going to www.yourdomain.com/webmail or through your cPanel account under the 'Email Manager' menu. Brooke Bryan Mon, 23 Jun 2008 14:06:53 GMT http://help.justhost.com/questions/149/ http://help.justhost.com/questions/149/ Login to your Control Panel at www.yourdomain.com/cpanel using your cPanel username and password. Click 'File Manager' which is located under the 'Site Management' menu, this will bring up the 'Fi ... Brooke Bryan Mon, 23 Jun 2008 13:59:55 GMT http://help.justhost.com/questions/119/ http://help.justhost.com/questions/119/ Unfortunately our system does not allow a change of username as the system uses your current username as the path to your account and it is automatically assigned. Brooke Bryan Mon, 23 Jun 2008 13:57:04 GMT http://help.justhost.com/questions/106/ http://help.justhost.com/questions/106/ You can login to your cPanel by going to www.yourdomain.com/cpanel (yourdomain is your domain name) or https://ip/cpanel (IP is your server address). You can get your IP address by contacting our ... Brooke Bryan Mon, 23 Jun 2008 13:53:54 GMT http://help.justhost.com/questions/134/ http://help.justhost.com/questions/134/ Just Host does not currently support scripting in Lisp. For further information please contact us on support@justhost.com. Brooke Bryan Mon, 23 Jun 2008 13:49:55 GMT http://help.justhost.com/questions/101/ http://help.justhost.com/questions/101/ You can view whether your account is using localhost or remotemysql host in your cPanel account. Click on 'phpMyAdmin', in the 'Datebases' menu. Your database host will be displayed on the next sc ... Brooke Bryan Mon, 23 Jun 2008 13:24:55 GMT http://help.justhost.com/questions/104/ http://help.justhost.com/questions/104/ Django is supported on Just Host's dedicated server hosting plans, but not currently on our shared hosting plans. Brooke Bryan Mon, 23 Jun 2008 13:18:04 GMT http://help.justhost.com/questions/102/ http://help.justhost.com/questions/102/ You can view your website's statistics through the Webalizer feature in cPanel. This can be found under the Stats/Logs menu in your cPanel account. Select the domain you wish to view and your stat ... Brooke Bryan Mon, 23 Jun 2008 13:16:02 GMT http://help.justhost.com/questions/105/ http://help.justhost.com/questions/105/ You can change your cPanel password at anytime. - Login to your control panel www.yourdomain.com/cpanel- Under 'Account Management' click 'Change Password' - Enter your old password followed by yo ... Brooke Bryan Mon, 23 Jun 2008 12:45:31 GMT http://help.justhost.com/questions/141/ http://help.justhost.com/questions/141/ The maximum php upload file size is 2 MB on our shared hosting servers. A higher file size is only available on a Just Host Dedicated Server account. Please contact our sales department for more i ... Brooke Bryan Mon, 23 Jun 2008 12:23:53 GMT http://help.justhost.com/questions/138/ http://help.justhost.com/questions/138/ If you would like to increase the PHP setting please submit a ticket to the Just Host Customer/Technical Support team or email us on support@justhost.com. Brooke Bryan Mon, 23 Jun 2008 12:23:33 GMT http://help.justhost.com/questions/109/ http://help.justhost.com/questions/109/ You would need to move your content to the public_html folder (for the main domain). You can move the files through cPanel by dragging and dropping the content to the correct location using the fi ... Brooke Bryan Mon, 23 Jun 2008 12:16:06 GMT http://help.justhost.com/questions/111/ http://help.justhost.com/questions/111/ SFTP is activated if you have SSH access. If not, you need SSH access and to be able to use SFTP. Brooke Bryan Mon, 23 Jun 2008 12:11:40 GMT http://help.justhost.com/questions/114/ http://help.justhost.com/questions/114/ By default, this feature is off. You can email support@justhost.com and request this feature to be turned on for your account. Brooke Bryan Mon, 23 Jun 2008 12:09:01 GMT http://help.justhost.com/questions/115/ http://help.justhost.com/questions/115/ If you installed a new script and are getting the 500 error trying to load the page please see this document first as you might need to turn register globals on. The syntax generally follows this ... Brooke Bryan Mon, 23 Jun 2008 12:04:45 GMT http://help.justhost.com/questions/118/ http://help.justhost.com/questions/118/ All your website's files and folders should be placed under the public_html directory in your cPanel. Please be sure to create an index file for your first page, this can be index.htm, index.html, ... Brooke Bryan Mon, 23 Jun 2008 11:48:32 GMT http://help.justhost.com/questions/133/ http://help.justhost.com/questions/133/ Yes, but we don't have any installers for it so you would have to install it yourself, manually. Please visit: http://moveabletype.org/ for information on the program. Brooke Bryan Mon, 23 Jun 2008 11:33:01 GMT http://help.justhost.com/questions/124/ http://help.justhost.com/questions/124/ Yes, Just Hosts mysql databases are unicode compatible. Brooke Bryan Mon, 23 Jun 2008 11:28:55 GMT http://help.justhost.com/questions/126/ http://help.justhost.com/questions/126/ Shell exec() is supported on Just Host's dedicated server plans but not currently on our shared server plans. Please contact our sales department on sales@justhost.com for more information. Brooke Bryan Mon, 23 Jun 2008 11:27:35 GMT http://help.justhost.com/questions/125/ http://help.justhost.com/questions/125/ Just Host does not recommend that you use register globals, however, they can turned on if you wish. You would need to add the following to your .htaccess file located in the public_html folder: p ... Brooke Bryan Mon, 23 Jun 2008 11:16:33 GMT http://help.justhost.com/questions/127/ http://help.justhost.com/questions/127/ All of Just Host's shared servers have pear PHP installed on them. Brooke Bryan Mon, 23 Jun 2008 11:12:43 GMT http://help.justhost.com/questions/132/ http://help.justhost.com/questions/132/ Jsp is supported on Just Hosts dedicated hosting plans, which allow any applications to be installed. Jsp is not currently supported on our shared hosting plans. Please contact our sales departmen ... Brooke Bryan Mon, 23 Jun 2008 11:11:52 GMT http://help.justhost.com/questions/128/ http://help.justhost.com/questions/128/ Just Host's dedicated hosting plans allow any application to be installed including ffmpeg. It is not currently supported on Just Hosts shared hosting plans. Please contact our sales department on ... Brooke Bryan Mon, 23 Jun 2008 11:10:50 GMT http://help.justhost.com/questions/129/ http://help.justhost.com/questions/129/ All Just Host plans support .htpasswd. Brooke Bryan Mon, 23 Jun 2008 11:08:52 GMT http://help.justhost.com/questions/121/ http://help.justhost.com/questions/121/ A cron job allows you to run a certain command at times set by the job such as deleting temporary files every week so that your disk space is not being used up by those files. You need to have a g ... Brooke Bryan Mon, 23 Jun 2008 11:04:22 GMT http://help.justhost.com/questions/135/ http://help.justhost.com/questions/135/ Yes, Just Host supports SSI (server side includes). Brooke Bryan Fri, 20 Jun 2008 17:26:37 GMT http://help.justhost.com/questions/136/ http://help.justhost.com/questions/136/ Yes, Just Host supports Zend Optimizer v3.3.0. Brooke Bryan Fri, 20 Jun 2008 17:25:31 GMT http://help.justhost.com/questions/137/ http://help.justhost.com/questions/137/ Yes, wget() command is allowed for shared SSH access. Brooke Bryan Fri, 20 Jun 2008 17:24:03 GMT http://help.justhost.com/questions/146/ http://help.justhost.com/questions/146/ Secure Shell (SSH), known as Secure Socket Shell, is a UNIX-based command interface and protocol for securely getting access to a remote computer. It is widely used by network administrators to co ... Brooke Bryan Fri, 20 Jun 2008 17:17:58 GMT http://help.justhost.com/questions/139/ http://help.justhost.com/questions/139/ No, SSH is not available for Windows. Brooke Bryan Fri, 20 Jun 2008 17:17:13 GMT http://help.justhost.com/questions/140/ http://help.justhost.com/questions/140/ When using the common PHP installation on a webserver, PHP runs as the user nobody and it doesn't require the execute flag to be enabled. The problem with this is that if mod_openbasedir is not in ... Brooke Bryan Fri, 20 Jun 2008 17:15:16 GMT http://help.justhost.com/questions/143/ http://help.justhost.com/questions/143/ 1.3 Brooke Bryan Fri, 20 Jun 2008 16:55:02 GMT http://help.justhost.com/questions/148/ http://help.justhost.com/questions/148/ HotLink protection prevents other websites from directly linking to files on your website. Other sites will still be able to link to any file type that you don't specify (ie. html files). An examp ... Brooke Bryan Fri, 20 Jun 2008 15:50:01 GMT http://help.justhost.com/questions/151/ http://help.justhost.com/questions/151/ You can download raw access logs through your cPanel account. Login to your account at www.yourdomain.com/cpanel, then select 'Raw Access Logs' under 'Stats/Logs'. Raw Access Logs allow you to se ... Brooke Bryan Fri, 20 Jun 2008 15:09:38 GMT http://help.justhost.com/questions/154/ http://help.justhost.com/questions/154/ Within your Just Host control panel, you have the ability to password protect a folder within your website. You can create as many logins as needed for a protected folder. Click on Pasword Protect ... Brooke Bryan Fri, 20 Jun 2008 14:39:53 GMT http://help.justhost.com/questions/155/ http://help.justhost.com/questions/155/ Since we run a shared hosting environment, we have to uniquely identify your usernames to your account only. We do this by attaching your system username and an underscore '_' before all the datab ... Brooke Bryan Fri, 20 Jun 2008 14:37:24 GMT