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	<title>Just Host Help Center - Pre-Sales Questions</title>
	<link>http://help.justhost.com</link>
	<description />
	<language>en-us</language>
	<copyright>http://help.justhost.com</copyright>
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	<webMaster>brooke@justhost.com</webMaster>
	<lastBuildDate>Fri, 20 Nov 2009 19:25:57 CST</lastBuildDate>
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		<guid>http://help.justhost.com/questions/199/</guid>
		<title>JustHost Phone Number</title>
		<link>http://help.justhost.com/questions/199/</link>
		<description>JustHost phone numberYou can call Justhost pre-sales and technical support on the following phone numbers:UK: 0871-311-0813USA: 888-755-7585AU: 1800-229-654For your security we cannot take billing ...</description>
		<author>Brooke Bryan</author>
		<pubDate>Fri, 07 Aug 2009 21:45:24 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/43/</guid>
		<title>Do you support FastCGI or WSGI?</title>
		<link>http://help.justhost.com/questions/43/</link>
		<description>At present Just Host only support FastCGI and not WSGI.</description>
		<author>Brooke Bryan</author>
		<pubDate>Fri, 13 Feb 2009 13:47:37 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/40/</guid>
		<title>Do we offer SSL Certificates?</title>
		<link>http://help.justhost.com/questions/40/</link>
		<description>A shared SSL Certificate
is provided with every Just Host account. Private SSL Certificates are
available to purchase from Just Host through your cPanel account at any
time. Please click on Pri ...</description>
		<author>Brooke Bryan</author>
		<pubDate>Tue, 25 Nov 2008 10:52:41 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/194/</guid>
		<title>Do you offer a backup service?</title>
		<link>http://help.justhost.com/questions/194/</link>
		<description>You can add Daily Backup to your account at any time through your cPanel account.Simply click on Daily Backup in the Optional Account Addons section and then click &#039;Add Extra&#039; from the upgrade lis ...</description>
		<author>Brooke Bryan</author>
		<pubDate>Tue, 25 Nov 2008 10:49:16 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/60/</guid>
		<title>How do I access my site using SSH?</title>
		<link>http://help.justhost.com/questions/60/</link>
		<description>You can purchase SSH for your account at any point through your cPanel account.Simply click on SSH in the Optional Account Addons and then click &#039;Add Extra&#039;. SSH costs $19.95 per year. 
</description>
		<author>Brooke Bryan</author>
		<pubDate>Tue, 25 Nov 2008 10:47:06 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/191/</guid>
		<title>Do you support Java?</title>
		<link>http://help.justhost.com/questions/191/</link>
		<description>Yes we support Java Script on our shared and dedicated servers.  We also support Java Server Side on our dedicated plans.For further information please email our technical team at: support@justhos ...</description>
		<author>Brooke Bryan</author>
		<pubDate>Fri, 29 Aug 2008 11:07:11 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/192/</guid>
		<title>Do you support JBoss?</title>
		<link>http://help.justhost.com/questions/192/</link>
		<description>Yes, we support JBoss on our dedicated server plans, Tomcat also needs to be installed on the server for this application to run.For further information please contact our technical team at suppor ...</description>
		<author>Brooke Bryan</author>
		<pubDate>Fri, 29 Aug 2008 11:06:42 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/65/</guid>
		<title>Is Tomcat supported on Just Host?</title>
		<link>http://help.justhost.com/questions/65/</link>
		<description>Tomcat is supported on Just Host&#039;s dedicated server accounts, but not currently on our shared hosting plans. Please contact our technical team on support@justhost.com for further information.</description>
		<author>Brooke Bryan</author>
		<pubDate>Fri, 29 Aug 2008 11:02:12 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/188/</guid>
		<title>Do you offer reseller accounts with WHM?</title>
		<link>http://help.justhost.com/questions/188/</link>
		<description>We do not currently offer reseller accounts with WHM on our shared hosting plans.  Please see our dedicated server plans here: http://dedicated.justhost.com/ if you are interested in these applica ...</description>
		<author>Brooke Bryan</author>
		<pubDate>Tue, 19 Aug 2008 11:08:55 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/182/</guid>
		<title>Can I transfer an existing domain to Just Host?</title>
		<link>http://help.justhost.com/questions/182/</link>
		<description>If you want to transfer a domain name over to Just Host you must make sure of the following:
- The domain is over 60 days old. - The email address on file with the registrar is one that you can r ...</description>
		<author>Brooke Bryan</author>
		<pubDate>Fri, 08 Aug 2008 15:16:39 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/52/</guid>
		<title>Is file sharing allowed with Just Host?</title>
		<link>http://help.justhost.com/questions/52/</link>
		<description>Just Host doesn&#039;t normally allow file sharing websites, because we are not in the business of hosting and serving files. It really depends on the type of files you&#039;re wanting to add to your accoun ...</description>
		<author>Brooke Bryan</author>
		<pubDate>Wed, 25 Jun 2008 12:52:39 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/58/</guid>
		<title>Does JustHost offer Ruby on Rails support?</title>
		<link>http://help.justhost.com/questions/58/</link>
		<description>Yes, we offer Ruby on Rails support. The web program can be found in your cPanel account under &#039;Software/Service&#039; as &#039;RubyGems&#039;. </description>
		<author>Brooke Bryan</author>
		<pubDate>Tue, 24 Jun 2008 17:50:32 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/55/</guid>
		<title>What is an SSL Certificate?</title>
		<link>http://help.justhost.com/questions/55/</link>
		<description>An SSL Certificate is a digital certificate verifying your identity. Without an SSL certificate your visitors will get a warning message in their web browser. Every JustHost plan includes a shared ...</description>
		<author>Brooke Bryan</author>
		<pubDate>Tue, 24 Jun 2008 17:48:38 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/68/</guid>
		<title>Do I get a Site Seal when I purchase an SSL Certificate?</title>
		<link>http://help.justhost.com/questions/68/</link>
		<description>Yes you do receive a Site Seal when you purchase an SSL Certificate.</description>
		<author>Brooke Bryan</author>
		<pubDate>Tue, 24 Jun 2008 15:51:12 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/54/</guid>
		<title>Do you need a static IP address for self-signed SSL certificates?</title>
		<link>http://help.justhost.com/questions/54/</link>
		<description>You do need to have a Static IP if you are using your own SSL Certificate. To use an SSL your host will provide you with a CSR file which you need to submit to an SSL Certificate provider. They wi ...</description>
		<author>Brooke Bryan</author>
		<pubDate>Tue, 24 Jun 2008 15:35:30 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/64/</guid>
		<title>Am I allowed to host adult content using Just Host?</title>
		<link>http://help.justhost.com/questions/64/</link>
		<description>Yes, as long as the material does not infringe on any copywrites. </description>
		<author>Brooke Bryan</author>
		<pubDate>Tue, 24 Jun 2008 15:31:21 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/41/</guid>
		<title>Would you recommend Emacs, VI or Nano?</title>
		<link>http://help.justhost.com/questions/41/</link>
		<description>When using the SSH service we recommend that you use the text editors programmes VI or Nano rather than the Emacs.</description>
		<author>Brooke Bryan</author>
		<pubDate>Tue, 24 Jun 2008 15:30:50 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/42/</guid>
		<title>Can I install TeamSpeak on a shared hosting account?</title>
		<link>http://help.justhost.com/questions/42/</link>
		<description>It is only possible to install TeamSpeak on Just Host&#039;s dedicated server hosting packages at the moment, as it requires a large amount of resources from the server. </description>
		<author>Brooke Bryan</author>
		<pubDate>Tue, 24 Jun 2008 15:25:51 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/44/</guid>
		<title>Does Just Host support PostgresSQL?</title>
		<link>http://help.justhost.com/questions/44/</link>
		<description>PostgresSQL is not currently supported by Just Host at this time, however, we do offer MySQL. Please contact our sales team on sales@justhost.com for further information. </description>
		<author>Brooke Bryan</author>
		<pubDate>Tue, 24 Jun 2008 15:23:27 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/50/</guid>
		<title>Is IMAP supported?</title>
		<link>http://help.justhost.com/questions/50/</link>
		<description>
IMAP is enabled by default on the shared hosting server plans, there is no configuration required from within cPanel. In your email program you would use IMAP instead of POP3. Use your full emai ...</description>
		<author>Brooke Bryan</author>
		<pubDate>Tue, 24 Jun 2008 15:10:43 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/49/</guid>
		<title>Can I host a site designed in iWeb from a Mac on Just Host?</title>
		<link>http://help.justhost.com/questions/49/</link>
		<description>Yes, you can host iWeb sites on your Just Host account. Your username would be &#039;publish to location&#039; and your password for the control panel and the destination would be your domain. </description>
		<author>Brooke Bryan</author>
		<pubDate>Tue, 24 Jun 2008 15:05:31 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/51/</guid>
		<title>Can I add my own CGI scripts?</title>
		<link>http://help.justhost.com/questions/51/</link>
		<description>
Our LINUX web servers have the capability to run CGI scripts in your own &#039;cgi-bin&#039; directory. Scripts may be written in Perl and CGI languages. Here are some helpful tips to follow when installi ...</description>
		<author>Brooke Bryan</author>
		<pubDate>Tue, 24 Jun 2008 15:01:25 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/61/</guid>
		<title>Do your servers support the PHP GD Library?</title>
		<link>http://help.justhost.com/questions/61/</link>
		<description>Yes, Just Host supports PHP GD Library. You can upload the ttf&#039;s to your site and have GD call them. </description>
		<author>Brooke Bryan</author>
		<pubDate>Tue, 24 Jun 2008 14:59:41 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/59/</guid>
		<title>How do I add a user to my cPanel account?</title>
		<link>http://help.justhost.com/questions/59/</link>
		<description>Only one primary login can be issued per cPanel account, so it is not currently possible to add a new user.</description>
		<author>Brooke Bryan</author>
		<pubDate>Tue, 24 Jun 2008 14:52:07 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/63/</guid>
		<title>Can I upgrade to another package?</title>
		<link>http://help.justhost.com/questions/63/</link>
		<description>
If you are interested in upgrading your Just Host package please contact our support team at: support@justhost.com.</description>
		<author>Brooke Bryan</author>
		<pubDate>Tue, 24 Jun 2008 14:46:50 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/56/</guid>
		<title>What versions of PHP and MySQL do you provide?</title>
		<link>http://help.justhost.com/questions/56/</link>
		<description>Just Host currently offers PHP 5.2.5 and MySQL 5.0.45 with all hosting plans. </description>
		<author>Brooke Bryan</author>
		<pubDate>Tue, 24 Jun 2008 14:05:51 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/53/</guid>
		<title>Where are your Terms &amp; Conditions located ?</title>
		<link>http://help.justhost.com/questions/53/</link>
		<description>
You can view our Terms &amp; Conditions here: www.justhost.com/terms.</description>
		<author>Brooke Bryan</author>
		<pubDate>Tue, 24 Jun 2008 13:25:43 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/62/</guid>
		<title>Do you offer monthly payment plans on all of your packages?</title>
		<link>http://help.justhost.com/questions/62/</link>
		<description>All of our Just Host plans come with a monthly billing option. Once you have selected the plan for you, you will be given the payment options which are montly, semi-annually and annually.</description>
		<author>Brooke Bryan</author>
		<pubDate>Tue, 24 Jun 2008 13:02:24 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/66/</guid>
		<title>Do you support Shoutcast?</title>
		<link>http://help.justhost.com/questions/66/</link>
		<description>Shoutcast is supported on any of Just Host&#039;s dedicated server accounts, but not currently on our shared hosting plans. Please contact our sales team on sales@justhost.com for further information.</description>
		<author>Brooke Bryan</author>
		<pubDate>Tue, 24 Jun 2008 12:57:46 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/67/</guid>
		<title>Do you support SFTP?</title>
		<link>http://help.justhost.com/questions/67/</link>
		<description>SFTP is activated if you have SSH access. If not, you need SSH access to be able to use SFTP.</description>
		<author>Brooke Bryan</author>
		<pubDate>Mon, 23 Jun 2008 12:12:32 GMT</pubDate>
	</item>
	<item>
		<guid>http://help.justhost.com/questions/69/</guid>
		<title>Can I set &#039;always populate raw post data&#039; in the php.ini file?</title>
		<link>http://help.justhost.com/questions/69/</link>
		<description>By default, this feature is off. You can email support@justhost.com and request this feature to be turned on for your account. </description>
		<author>Brooke Bryan</author>
		<pubDate>Mon, 23 Jun 2008 12:08:06 GMT</pubDate>
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